Went to this salon for a caramel highlights with brown undertone hair. My hair was at least 3 different shades of blonde/brown by the time I left. Nothing was even. To make matters worst, I asked for A TRIM maybe an Inch or less for split ends because I was getting married in 3 months so I wanted to maintain my length. JACKIE herself cut almost 4- Inches off my hair. I was in disbelief. My hair went from being waist length to mid back length. I’m so absolutely heartbroken because she did not listen to what I wanted and had the audacity to say “oh it’s too short?” No apology. The color also did not look anything like the photo I showed her. Then she charged me $380. Safe to say I will never be returning or recommending . Not professional. They just be doing whatever they want and charging you.